All flexidata customers receive a Support Program Membership when they purchase a Reporting License. When it is due to expire, a notification is sent offering a one-year renewal.

Benefits include:

• Free Version Upgrade—approximately 4 times a year, a new release is issued for flexidata that will include new features. Members can request the version and it will be sent at no additional cost via Priority Mail.
  

• Telephone Support—Monday through Friday 8:00a.m. to 5:00 p.m PST
  

• On-Line Support—Our members only site requires a password to enter. It contains upgrade patches, training videos and an FAQ of known solutions.
  

• Training Class—Classes are available at our Palm Desert California facility. The members are responsible for travel and lodging expenses. They receive training materials, lunches for two days, and a certificate upon completion at no additional cost.